Delivery

 

Please note that whilst we aim to dispatch orders as quickly as possible we cannot be held responsible for late deliveries due to unforeseen circumstances beyond our control.

Delivery Costs

Delivery is free for orders over £75 to the UK Mainland; deducted at checkout.
The standard delivery charge for all orders below £75 is now £5.95 to the UK Mainland. Our website will inform you of the available delivery options.

Standard Parcels
This includes small items like home décor, bedding, side tables, etc. Weights Less than 20kg and less than 1m in height/length Carrier: DPD

Large Parcels
This includes larger items like rugs and lighting over 1m in height Weighs less than 20kg, but over 1m in height/length Carrier: BJS; DPD or Sazy own delivery (selected areas only)

Heavy Parcels
This includes large, heavy items like sofas, beds, large tables, etc. Weighs between 20-75kg and max 1.12 m³ Carrier: BJS; or sazy own delivery (selected areas only)

Please Note
For heavy and large items; If your parcel is not delivered due to reasons such as the item being too big to be delivered into your home or you cannot meet the arranged time when we are there, charge of £20 to £50 can be imposed.


Carrier Info

DPD – When ordering before 12:00 on weekdays, your parcel will usually be dispatched next following working day, reaching your door within 24 hours (excluding weekends). DPD send you an SMS and email to let you know it's due for arrival the next day. You will receive another text with a 1-hour delivery slot on the morning of the delivery. You'll have the option to reschedule for a different date, leave it a designated neighbour, nominate a safe place, or send it to a local pickup point for the collection. Please keep your packaging.


BJS - BJS will send you details of your parcel delivery day for you to confirm or reschedule. This will usually happen couple of days before your delivery is due. If your items needs to be delivered above the ground floor, the courier will need access to a lift with enough room for safe space and for an item that weighs less than 75kg. Please keep your packaging.

Grouped Delivery

Where possible, we will offer you the option to group your order, so all your items arrive on the same day. This is only possible if all items can go with the same carrier, and the difference in lead times isn't too great.

Additional Questions?

Please feel free to get in touch, we’ll be happy to help!

Email: hello@sazy.com